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Goulburn Options recognises the Taungurung Clans of the Kulin Nation as the Traditional Owners of the land on which we work. We pay our respects to Elders both past and present.
GOULBURN OPTIONS
Disability Support Services
For Your Information
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Important Documents
Important documents for GO participants
Participant Service Charter
Participant Handbook
All About Relationships Booklet
Policies and Procedures
A key selection of GO's policies and procedures for participants
Easy Read Policy Manual
This manual compiles easy read versions of all the policies in this list.
Privacy Policy
Code of Conduct
Complaints, Compliments and Feedback Policy
Incident Management and Reportable Incidents Policy
Emergency Management Policy
Individual Fees and Charges Policy
Key Elements of Participant Safety and Wellbeing Policy
Medication Policy
Mealtime Management Policy
Behaviour Support and Eliminating Restrictive Practice Policy
Child Safety and Wellbeing Policy
Child Safety Incidents and Complaints Procedure
Sale of Art and Commission Policy
Choice and Advocacy Policy
Additional Policies of Note
Advocacy Resources
Links to Victorian Advocacy League for Individuals with Disability (VALID) Resources. VALID can help you learn more about you rights, and support you to get in touch with an advocate.
NDIS Resources
Links to National Disability Insurance Scheme (NDIS) Resources.
NDIS Resources
NDIS Quality and Safeguards Commission Resources
Child Safe Resources
Goulburn Options has a zero tolerance for Child Abuse.
Social Services Regualtor Resources
Organisational Resources
Please see Policies and Procedures for more child safe information from GO.
Resources for Indigenous Australians
Goulburn Options ensures culturally safe practices and is committed to celebrating and uplifting the cultural heritage and practices of all people.
First Peoples Disability Network (FPDN)
First Nations Disability Advocacy Program
13 YARN - Culturally Safe Crisis Support for Aboriginal and Torress Strait Islander People
Outbreak Information
Information regarding how GO manages outbreaks of all kinds.
Organisational Outbreak Management Resources
Please see Policies and Procedures for more outbreak management information from GO.
COVID-19 Information